Gryco SMS Consent & Messaging Policy
Transparent communication for your orders
Business Name:
Gryco
Website:
grycosportswear.comParent Company:
Courtsmith Industries
Delivery Platform:
Base44 integrated with Twilio
Purpose of Messages:
Transactional — to provide order confirmations, shipping notifications, and delivery updates.
Customers provide their phone number during checkout on Gryco's online order form, powered by Base44.
By entering their phone number to complete a purchase, customers consent to receive transactional text messages related to their order, such as:
- Order confirmations
- Payment receipts
- Shipping and delivery notifications
- Production status updates
"By providing your phone number, you agree to receive order-related text updates from Gryco. Message and data rates may apply."
Customers can opt out of receiving messages at any time by replying STOP or UNSUBSCRIBE to any message.
For support, please contact:
The following image shows where customers provide their phone number during checkout:
Checkout Screenshot
Checkout Form includes:
- • Phone number field (required)
- • Clear consent language
- • Purpose of messages (order updates)
- • Opt-out instructions
* During Stripe Checkout, customers are required to provide a phone number. This serves as documented consent for order-related SMS notifications.
This page documents Gryco's SMS consent and message flow for Twilio A2P 10DLC compliance.
Message Frequency: Customers will receive messages only when there are updates to their orders (typically 3-5 messages per order).
Message Examples:
- "Your Gryco order #GRY-123 has been confirmed and submitted to production!"
- "Update: Your order #GRY-123 is now in production. Expected completion: 5-6 weeks."
- "Great news! Your order #GRY-123 has shipped. Track: [link]"
Last Updated: October 27, 2026
Questions? Contact us at customerservice@grycosportswear.com